At Vantage Authors House, we are committed to delivering high-quality services.
Due to the nature of digital and creative work, our refund policy is outlined below.
1. General Policy
All payments made for services are considered final unless otherwise stated.
Refunds are limited and subject to the conditions below.
2. Eligibility for Refund
You may request a refund if:
- The project has not yet started
- The service cannot be delivered as agreed
- There is a proven failure to meet agreed terms
3. Non-Refundable Situations
Refunds will not be issued if:
- Work has already been started or completed
- Deliverables have been shared with the client
- Delays occur due to lack of communication or required input from the client
- The client approves the work or requests revisions beyond the agreed scope
4. Partial Refunds
In some cases, partial refunds may be issued depending on:
- The stage of the project
- The amount of work completed
5. Revisions Instead of Refunds
We encourage clients to use the revision process to address concerns before requesting a refund.
Our goal is always to ensure satisfaction through collaboration.
6. Refund Processing Time
Approved refunds will be processed within 7–10 business days
through the original payment method.
7. Cancellation Policy
- Clients may request cancellation before the project begins
- Once work has started, cancellation may not guarantee a refund
8. Contact for Refund Requests
📧 Email: info@thepublishingparlour.com
📞 Phone: +1 (432) 900-7394
Final Note
By purchasing any service from Vantage Authors House,
you agree to this Refund Policy.